Role: Retail Store Manager
Location: Exeter
Salary: £31,000 + Bonus OTE £35,000
Type: Permanent position

Hours: Monday to Friday, some weekends

We are seeking a dynamic and experienced Retail Store Manager to oversee the daily operations of a retail store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. You will be responsible for managing staff, driving sales, and ensuring the store operates efficiently while maintaining the highest standards of service.

What you will be doing

• Lead and motivate the store team (currently 4 staff ) to achieve sales targets and deliver outstanding customer service.
• Manage daily operations, including inventory management, merchandising, and store presentation.
• Supervise staff, providing training/coaching and development opportunities to enhance their skills and performance.
• Communicate effectively with team members to ensure clarity in tasks and expectations.
• Implement sales management strategies to maximise revenue and profitability.
• Manage stock levels and make key decisions about stock control.
• Maintain a clean, organised, and safe working environment for both staff and customers.
• Utilise effective time management skills to prioritise tasks and meet deadlines.
• Ensure excellent phone etiquette when dealing with customer inquiries or issues.

Skills & Experience required

• Retail store management experience is a must
• Strong communication skills to effectively interact with customers and staff alike.
• Proficient in supervising staff while fostering a positive work environment.
• Experience in sales management with a track record of achieving targets.
• Strong administrative skills with attention to detail in managing store operations.
• Ability to manage multiple tasks efficiently while maintaining high standards of service.
• Excellent time management skills to ensure all aspects of the store run smoothly.
• A proactive approach to selling with the ability to engage customers effectively.

My Client offer a competitive base salary of £31,000 plus additional bonus/commission based on the stores performance against KPIs OTE £35,000.

Company pension
Discounted or free food
Life insurance
On-site parking
Store discount

Monday to Friday 8.30-6 but will also include some weekends as agreed with your team and Area Manager.

This is a great opportunity to make a significant impact to the store's continuing success while developing your career in retail management!